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How to set up an email account in Thunderbird (IMAP)

FAQ (Frequently Asked Questions)

Updated: September 16, 2016
September 16, 2016

The following is an example of the setting for ECCS2106 (the setting is different from the MailHosting service).

When Thunderbird is started, the "Welcome to Thunderbird" screen will be displayed as shown in the image below.

Please remove the ticks in the check box for of providers with partnership and click on "Skip this and use my existing email" button.

If this window does not appear, please select "Get a New Mail Account" from "New Message" in the menu button.

Your account can be set by following the subsequent steps.

When the "Mail Account Setup" window is displayed on the screen, please type in the following information:

If the message, "Thunderbird failed to find the settings for your email account" appears, please find the account by the following processes:

Once you have finished making the changes, click on the "Re-test" button.

When the message changes to "the following settings were found by probing the given server", click on the "Create Account" button.

If you cannot find the account, please check your password again or run through these steps again.

When you can see your account as shown in the image below, your setup is completed.