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Slow or Interrupted MailSuite Response (Updated on June 29, 2017)

System Status

Updated: June 29, 2017
June 21, 2017

Overview of the problem

It has been reported that MailSuite, which is the email server for ECCS Staff Email and MailHosting services, is unresponsive or taking too long to respond when sending and receiving emails.
We are currently investigating the cause of the problem.

Windows10 Creators Update (Added on June 29, 2017)

Confirmed Details and Conditions

Points to be considered

When you contact us about a similar problem, please give us the following information.
If you are a MaillHosting user, we ask that you to first contact your domain administrator and ask them to contact and provide us with the following information.

Regarding our response

At this moment, we have not yet determined the cause of the problem and are currently investigating and gathering further information about the problem. As such, our response to any inquiry will be limited to taking note of any information you give us.
We will update this notification as soon as we have made progress on this issue.
Thank you for your cooperation.